1. Purpose and Scope
This Acceptable Use Policy (“AUP”) outlines the prohibited uses of the ICT services, hosting platforms, and network infrastructure provided by Dabane Technologies. This policy is designed to protect our local South African server integrity, our clients, and the broader internet community from irresponsible or illegal activities.
2. Email and Communication Standards
Dabane Technologies provides professional business email hosting. To maintain a high delivery rate for all our clients, the following are strictly prohibited:
- Spamming: Sending unsolicited bulk messages, commercial or otherwise, is a violation of this policy and the CPA (Consumer Protection Act).
- Mail Bombing: Sending massive volumes of email to a single recipient with the intent to disrupt their server.
- Spoofing: Forging message headers or identities to mislead recipients about the origin of an email.
- Phishing: Using our hosting to create pages or send emails designed to trick users into providing sensitive information (banking details, passwords, etc.).
3. Content Restrictions
The Client is responsible for all content hosted on their website or stored on our servers. Prohibited content includes, but is not limited to:
- Illegal Material: Any content that violates the laws of the Republic of South Africa.
- Copyright Infringement: Hosting or distributing pirated software, movies, music, or images without the express permission of the copyright holder.
- Malicious Code: Hosting or distributing viruses, worms, Trojan horses, or any code intended to damage or hijack remote systems.
- Hate Speech & Defamation: Using our platform to promote violence, discrimination, or to publish verifiably false and harmful information about individuals or entities.
4. System and Network Security
Users are prohibited from attempting to circumvent the security of Dabane Technologies or any other network. This includes:
- Unauthorized Access: Attempting to access accounts or data that do not belong to you (hacking).
- Vulnerability Testing: Running “port scans” or vulnerability probes against our servers without prior written authorization from Lancelot Mbilini.
- Resource Abuse: Utilizing excessive server CPU or RAM that negatively impacts the performance of other clients on a shared hosting environment.
5. Security Installations (CCTV & VPN)
For clients utilizing our Advanced Security Systems:
- Legal Surveillance: CCTV systems must be used in compliance with South African privacy laws. Cameras should not be positioned to intentionally intrude upon the private property or reasonable privacy of neighbors or the public.
- VPN Integrity: VPN credentials provided by Dabane Technologies are for the exclusive use of the authorized Client and their staff. Sharing credentials with unauthorized third parties is a breach of security protocol.
6. Monitoring and Enforcement
- Active Monitoring: While we respect your privacy, Dabane Technologies reserves the right to monitor system logs to ensure compliance with this AUP and to investigate security incidents.
- Action Upon Violation: Failure to comply with this AUP may result in:
- A formal warning.
- Immediate suspension of hosting or email services.
- Permanent termination of the service agreement without a refund.
- Reporting of illegal activities to the South African Police Service (SAPS) or relevant regulatory bodies.
7. Reporting Abuse
If you become aware of any violation of this policy by a Dabane Technologies client, please report it immediately to Info@dabanetech.co.za.